During the onboarding process, you will be asked how you would like to fund your payroll contributions via one of the following methods:
- Bank Account via ACH
- Paper Check
- ACH Push
The recommended method for remitting contribution payments is an ACH directly from your bank account. If you select this ACH method, please notify your bank to allow these automatic ACH deductions. You can find remittance instructions in the “How to Send Contributions” section of this help center.
Note: If you are not familiar with this term, ACH stands for “Automated Clearing House.” This is an electronic network for banks and other financial institutions to process financial transactions. Most larger banks and many smaller banks participate in ACH transactions.
To begin, select Bank Account via ACH from the drop-down and click the Add Bank Account button.
There are two options available to provide your bank account and ACH instructions:
- Direct Bank Connection - In this option, you will enter your online bank account credentials, and we will retrieve your bank account information. The program does not store or save your credentials.
- Enter Bank Information - If you do not use online banking or prefer to enter your bank account ACH instructions manually, please choose this option. Note: If Plaid does not connect with your bank, you will also use this option, which can happen with small regional banks.
Select your preferred method and click Continue.
Direct Bank Connection
For this option, you will need the online banking login credentials for your bank account.
Select Get Started. Then, search or scroll to select your bank.
Once you’ve found your bank, you will be connected and must enter your account credentials.
Enter the same username and password that you would use when logging in to your account with your selected financial institution.
To manually enter your bank information, please enter your bank account ACH instructions directly into the portal.
- Bank Name - Type the full name of your bank.
- Routing Number - The first set of numbers on the lower-left corner of a check is the routing number. Keep in mind the routing numbers are 9-digit codes, and the character symbol surrounding the numbers is not part of the routing number on a check. Contact your bank for further assistance.
- Account Number - Your company's unique account number with the bank.
- Re-Enter Account Number - Re-enter your account number a second time to be sure the number matches. To avoid typos, do not copy and paste this value from the "Account Number" field.
For help locating your bank routing and account number information, consult your bank for assistance. You may also be able to identify the required fields by looking at a check for your bank account. See the example below:
Once you've completed all required bank information fields, please press Save & Continue to proceed. You will be returned to the contribution funding tab.
Your bank name and the last 4 digits of your account number will appear with a green checkmark, designating your selection of this bank account for use with this payroll schedule. If you have only one payroll schedule, click Save & Continue to move on to add employees.
If you have more than one payroll schedule, select your remittance method for each pay schedule. You may choose different remittance types for different schedules. You may also have different bank account instructions for different pay schedules.
Continue to select the funding method and add additional bank accounts if needed.
Once you have attributed a remittance method and, if applicable, corresponding bank ACH instructions for each payroll schedule, click Save & Continue to move on to add employees.